Skip to main content

Man of the people?

I went down the hall to talk to Geoff Moore today - Geoff is the General Manager for Asia Pacific at TOWER Software. (I was working on some technical responses for a tender). When I got there, he wasn't in his office.

That wasn't really surprising, but then I bumped into him in the kitchen. Turns out that the reason for his absence was that he was spending the whole day on the helpdesk, answering support questions from customers. How cool is that?

I don't know many CEOs that would be up for 8 hours of product support.

Comments

Post a Comment

Popular posts from this blog

Easter at Blackhead

Camping out on the headland, miles from anywhere. Big swell, off-shore winds, clear crisp nights and smoke from the wood fire. Sometimes it's so rewarding to get out from under the pressure of your life and just be a family of humans.
8 comments
Read more

How to rename an XML Node in C#

This was driving me crazy - here's an easy cut and paste solution to not being able to use the DOM to rename a node for lazy developers like me: public static XmlNode RenameNode (XmlNode node, string namespaceURI,string qualifiedName) { if (node.NodeType == XmlNodeType.Element) { XmlElement oldElement = (XmlElement) node; XmlElement newElement = node.OwnerDocument.CreateElement(qualifiedName, namespaceURI); while (oldElement.HasAttributes) { newElement.SetAttributeNode(oldElement.RemoveAttributeNode(oldElement.Attributes[0])); } while (oldElement.HasChildNodes) { newElement.AppendChild(oldElement.FirstChild); } if (oldElement.ParentNode != null) { oldElement.ParentNode.ReplaceChild(newElement, oldElement); } return newElement; } else { return null; } ...
7 comments
Read more

Democracy in Action...

I have to vote in the US Senate Election Tomorrow. Okay, I don't have to vote, but being an Australian American, voting is something we do. Australia has compulsory voting, which I am overwhelmingly supportive of. People often assume that the point of compulsory voting is to somehow educate people about politics - to force them to have an opinion. The reality has nothing to do with voters, and everything to do with ensuring good governance - By forcing politicians to care about every voter, rather than just the ones who can be bothered to go down to the poll both and vote, it means that politicians are consequently forced to address the needs of all the citizens in the country. Under a non compulsory voting system, it's mainly the wealthy and educated who vote. I was a little shocked to find out that part of the aim of the campaign advertisements that have been confusing me for the last month on TV is not to encourage voters to vote for one candidate or another, but to discou...
3 comments
Read more