A friend of mine died today. He wasn't a particularly close friend, or even someone I had spent a long time with. He was a work colleague - we'd worked together at TOWER Software. To Me, Keith was a bit of an enigma - a records manager, ex military, he was organized and careful in his approach to his work. I could always be sure that when I needed a stapler, or sticky tape, that I could find it easily at Keith's desk. When the cancer took hold of him, his desk was often empty. (This made the task of sneaking paperclips much less pleasant. ) Keith's specialty was the JITC (Joint Interoperability Tactical Command) Certification process . If that sounds boring, well, just wait - it gets way more detailed. The US Defense force certifies Record Keeping solutions to ensure that they comply with their strict policy of retention and control. This process is immensely complicated - it requires compliance with literally thousands of different rules and regulations. Because it is ...